Privacy Policy

Disclaimer

This disclaimer is to be regarded as part of the internet offer from which reference was made to this website. If parts or individual formulations of this text do not, no longer or not completely correspond to the applicable legal situation, the remaining parts of the document remain unaffected in their content and validity.

Liability for the content of this website

The contents of this website were created by us with the greatest possible care. However, we do not accept any liability for the accuracy, completeness and timeliness of the contents. As a service provider, we are responsible for our own contents on these pages in accordance with general laws. However, we are not obliged to monitor submitted or stored third-party information or to search for circumstances that indicate illegal activities. Obligations to remove information or to block the use of information in accordance with general laws remain unaffected. In this case, liability is only possible at the time of knowledge about a specific violation of law. If we become aware of such violations, we will remove this content immediately.

Liability for links to third-party websites

Our offer contains links to external websites. We have no influence on the content of these external websites. Therefore, we cannot accept any liability for this external content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, permanent control of the content of the linked pages is not reasonable without concrete evidence of a legal violation. If we become aware of any legal violations, we will remove such links immediately.

Copyright

As operators of this website, we always endeavor to respect the copyrights of others and to use self-created and license-free works. The content and works on this website created by the site operators are subject to copyright. Contributions from third parties are marked as such. The reproduction, processing, distribution and any type of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use.

Privacy policy

We attach great importance to the protection of your data. In order to fully inform you about the use of personal data, we ask you to read the following data protection information.

Personal data

Personal data that you transmit electronically on this website, such as name, email address, address or other personal information, will only be used by us for the stated purpose, stored securely and not passed on to third parties. The provider automatically collects and stores information on the web server such as the browser used, operating system, referring page, IP address, time of access, etc. This data cannot be assigned to specific people without checking other data sources and we do not evaluate this data further as long as there is no illegal use of our website.

Form data and comments

When website visitors leave comments or form entries, the data entered and their IP addresses are saved. This is done for security reasons in case someone writes illegal content (insults, left- or right-wing extremist propaganda, hate postings, etc.). In this case, we are interested in the identity of the author.

Cookies

Cookies are small files that enable this website to store specific, user-related information on the visitor’s computer while our website is being visited. Cookies help us to determine the frequency of use and the number of users of our website, as well as to make our offerings comfortable and efficient for you. On the one hand, we use session cookies, which are only stored for the duration of your use of our website, and on the other hand, permanent cookies to record information about visitors who repeatedly access our website. The purpose of using these cookies is to be able to offer optimal user guidance, to recognize visitors and to be able to present the most attractive website and interesting content possible upon repeated use. The content of a permanent cookie is limited to an identification number. Name, IP address, etc. are not stored. An individual profile of your usage behavior is not created. Our offerings can also be used without cookies. You can deactivate the storage of cookies in your browser, restrict them to certain websites or set your web browser (Chrome, IE, Firefox, etc.) so that it notifies you as soon as a cookie is sent. You can also delete cookies from your PC’s hard drive at any time. Please note, however, that in this case you must expect a limited display of the page and restricted user guidance.

Privacy policy for the use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google. You can prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. In addition, you can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link (https://tools.google.com/dlpage/gaoptout?hl=de ). Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https://support.google.com/analytics/answer/6004245?hl=de We would like to point out that Google Analytics has been extended on this website to include the code “gat._anonymizeIp();” in order to ensure anonymous collection of IP addresses (so-called IP masking).

Google Maps

This website uses Google Maps to display map information. When using Google Maps, Google also collects, processes and uses data about the use of the Maps functions by visitors to the website. For more information about data processing by Google, please see Google’s privacy policy at https://www.google.at/intl/de/policies/privacy/ . There you can also change your settings in the data protection center so that you can manage and protect your data.

Right to information

You have the right to information at any time about the data stored about you, its origin and recipient, as well as the purpose of storage.

Use of payment service providers

What is a payment provider?

On our website we use various online payment systems that enable both us and you to process payments securely and efficiently. As part of the payment processing, personal data can be transmitted to the respective payment provider and stored and processed there. Payment providers are online platforms that allow you to process payments via online banking services. The actual payment processing is carried out by the provider you have chosen. We then receive a notification as to whether the payment was successful. This payment option is available to all users who have an active online banking account with a valid PIN and TAN. Most banks now support such payment methods.

Why do we use payment providers on our website?

Our goal is to offer you the best possible service on our website and in our online shop so that you feel comfortable with us and can use our offers without any problems. Because we know that your time is valuable, we attach particular importance to fast and smooth payment processing. That is why we offer you the option of choosing the payment provider you prefer from various payment providers and making your payment in the usual way.

What data is processed by the payment providers?

The specific data that is processed depends on the respective payment provider. In general, however, personal information such as name, address and bank details (e.g. account number, credit card number, passwords, TANs) are collected, which are necessary to process a transaction. In addition, information about your usage behavior on our website (e.g. pages visited, interactions) and technical data (such as your IP address and device specifications) can also be stored. This data is usually processed on the payment provider’s servers, and we as the website operator only receive confirmation of whether the payment was successful. Data can be forwarded to the relevant departments for credit or identity checks. The applicable terms and conditions and data protection declarations of the payment provider regulate the exact handling of this data, which is why we recommend that you read them.

Duration of data processing

We generally only process your personal data for as long as it is necessary to provide our services. In some cases, for example for tax reasons, we may be legally obliged to store data for longer. For example, we are obliged to archive certain business documents such as invoices for up to 10 years (Section 147 AO) or other business documents for up to 6 years (Section 247 HGB).

Your rights regarding data processing

You have the right to receive information about the personal data stored by us at any time and to request that it be corrected or deleted. If you have any questions, you can contact the respective payment provider at any time. You can find the contact information in the respective privacy policy of the provider. In addition, you can manage or delete the use of cookies set by payment providers in your browser. Please note, however, that in this case the payment process may no longer be carried out correctly.

Legal basis for data processing

Your data is processed on the basis of the fulfillment of contractual or legal obligations (Art. 6 Para. 1 lit. b GDPR). In some cases, such as when using cookies for payment processing, your consent may also be required (Art. 6 Para. 1 lit. a GDPR). Further information on the respective payment providers and their data protection practices can be found in the corresponding data protection declarations, which are accessible on the providers’ websites.

Payment providers in detail

• American Express We use American Express, a global financial services provider based in the USA and Europe, on our website. The data protection regulations for the use of American Express can be found here.
• Apple Pay and Apple Wallet Apple Pay and Apple Wallet enable quick payments via the Apple platforms. The data processed by Apple is stored in the USA, among other places. Further information on data processing can be found in the privacy policy of Apple Pay and Apple Wallet.
• eps transfer We offer the option of paying via eps transfer, which is operated by the Austrian company Stuzza GmbH. You can find more information in their privacy policy.
• giropay For payments via giropay, a service from paydirekt GmbH, you can read more about data processing in the privacy policy from giropay.
• Google Pay and Google Wallet Google Pay and Google Wallet are also available on our website. Google processes data that can also be stored in the USA. Details on data processing can be found in the Google privacy policy.
• Stripe Stripe is a leading payment service provider that enables payments worldwide. When you use Stripe, your transaction data is transmitted to Stripe. Stripe uses standard contractual clauses to ensure data protection outside the EU. For more information, see the Stripe privacy policy.
• Visa and Mastercard Visa and Mastercard also enable payments on our website. Both providers also use standard contractual clauses to ensure that your data is processed in accordance with European data protection regulations. Further details can be found in the privacy policies of Visa and Mastercard.